Waiver Values

Waiver values can be assigned to work requests to provide exception information when work cannot be performed. They are often used in conjunction with critical assets. For example, if a preventative maintenance work request is created and that maintenance is postponed, the waiver value can indicate the reason the work was not completed, providing valuable auditing/reporting information.

On the Logbook Configuration page, you can elect to show or hide the Waiver Values field on the Request Details page.

To open the Waiver Values page:

  1. Open the Administration Menu page.

  2. Under the LOGBOOK ADMIN heading, click Waiver Values.

    The Add and Edit Waiver Values page opens. All defined waiver values are displayed, listed in order of Tab Order first, then chronologically by Last Update date.

ClosedAdd a Waiver Value

Adding a waiver value creates a new classification for work exceptions. To define a waiver value:

  1. Click the Add Waiver Value button.

    The display updates, allowing a new value to be entered.

  2. In the Name field, enter a name for the waiver value.

  3. In the Active field, select Yes to make this waiver value active.

    Inactive values remain in the system, but are not displayed to users.

  4. In the Tab Order field, enter a numeric value.

    The Tab Order indicates the position, in menus, where this value will be listed. Lower numbered values are displayed toward the top of the list. Values will the same tab order will be sorted alphabetically.

  5. Click SUBMIT.

    The waiver value is added to the system. The waiver value parameters are displayed, including the name of the user who added the waiver value and the date and time it was added.

ClosedEdit a Waiver Value

Waiver values can be modified. For example, if you want to change the value that users see, you can modify the waiver value name. To edit a waiver value:

  1. Click the EDIT button to the right of the waiver value you want to edit.

  2. Modify any of the following values:

    • Name – the value that users see
    • Tab Order – the position in which the waiver value will be displayed in drop-down menus
    • Active – Yes indicates that the waiver value is active (displayed to the user)

  3. Click UPDATE.

    The modified waiver value parameters, including the name of the user who edited them and the date and time when they were edited, are displayed.

ClosedDelete a Waiver Value

Waiver values that have not been used can be deleted from the system. You cannot delete a waiver value if it has been used on a work request. If a waiver value has been used but is no longer needed, you can edit it and make it inactive to prevent it from being displayed to users.

To delete a waiver value:

  1. Click the DELETE button to the right of the waiver value you want to delete.

    A dialog box opens asking you to confirm your choice.

  2. Click OK.

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